| Order Status |
Description
|
| Pending |
Your order is queued in our system and is waiting to be processed by our Order Management Team.
|
| Awaiting Payment |
Your order has been entered into our system following successful security clearance, however payment has not cleared yet.
|
| Awaiting Fulfillment |
Your order is being processed. Typically your order will be on this status for up to 3 working days after payment has been received.
|
| Awaiting Pickup |
The item is on hold and waiting to be collected form the customer at our headquarters.
|
| Awaiting Shipment |
The order has been packaged and is awaiting pickup from the delivery carrrier.
|
| Partially Shipped |
A proportion of the your order has been shipped. The "Shipped" status will indicate that all items have now been sent to the customer for their order.
|
| Shipped |
Your order is shipped and has been handed to our delivery carrier for delivery. If sent by a trackable service, you will be able to track it online using our website.
|
| Cancelled |
You have chosen to cancel your order. If payment has been received, the money will be refunded.
|
| Declined |
Your order has not been passed through security checks. If payment has been received, the money will be refunded.
|
| Refunded |
If you have requested your order to be cancelled, your order status will show as refunded after it has been refunded you on PayPal.
|
| Completed |
Your order has been delivered successfully. (Usually "Shipped" is the last status.)
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